Building Trust and Equity Through Patient-Centered Community Care

Author Biography

• Iluminada “MILES” Regalado Eguia, MAN, RN, Saint Bernadette College of Lourdes

  Ms. Miles Regalado Eguia completed her Bachelor of Science in Nursing in March 1996 and her Master of Arts in Nursing with a focus on Research Study with Latin honors on September 4, 2025. She is now working on her Master of Hospital Administration at Saint Bernadette College of Lourdes in Quezon City. She hopes to finish in July 2026.  She is a devoted healthcare worker who serves as a Charge Nurse and places a strong emphasis on patient-centered care and community health. As a Discharge Coordinator in the OBGYN inpatient unit, she leads and supports the team, helps midwife advisors expand and promote maternal health services, and ensures patient satisfaction by coordinating VIP tours, managing feedback, and following up on patient concerns. She has been part of new projects such as the King's Baby Step campaign, which promotes digital health literacy and antenatal education. She is passionate about making health education more accessible and using technology to improve maternity and child health services. She works well in diverse, multicultural teams and is dedicated to providing comprehensive, individualized, and high-quality treatment. Ms. Eguia is a highly skilled nurse known for her leadership and clinical expertise. Since the DAISY Award Committee was formed at King's College Hospital, she has been a member. In May 2021, she was named Best Nurse of the Year. She has also finished the Emerging Leadership Course at King's College Hospital.

  
  She has worked at several places, starting as a Staff Nurse at Al Khazan Medical Clinic from 2000 to 2006. After that, she worked as a Charge Nurse at Al Ain Hospital from 2007 to 2014 and as a Staff Nurse at Sheikh Khalifa General Hospital from 2014 to 2021. She is still committed to providing high-quality, patient-centered care, guided by her belief that "Empowering Health Care via Compassion, Coordination, and Clinical Expertise."